Case Studies
Migration of Help Desk system for external and internal customers in Price FX

PriceFX and Enehano has decided to use Salesforce Service Cloud to accommodate requirements for new Help Desk system. Changes in existing Partner Portal and implementation of Customer Portal using Salesforce Experience Cloud has been also part of the solution as the functionalities have to be available for external partners. Salesforce AppExchange packages has been used for integration with Jira and SharePoint and MS Power Automate to integrate with Teams and monitoring system.

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CSOB Insurance

CSOB is part of CSOB Group & multinational company KBC with over 1 million clients. CSOB management haven’t been satisfied with the performance of their sales department so they decided to significantly improve their sales network & implement Salesforce Service Cloud with help of Enehano.

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Integration of Flowmon to Kemp

Kemp, a US-based company dealing with the efficiency and security of on-premise and cloud data centers, has acquired Czech company Flowmon based in Brno to expand its product line in 2021. Both companies used Salesforce CRM and it was decided that Flowmon’s instance will be canceled and all of the data and the process will be merged into Kemp’s. Overall, the goal of the integration was to preserve Kemp’s process mostly unchanged and to transform Flowmon’s business without any negative impact. The project started with analysis, as we needed to thoroughly understand the business process and Salesforce implementation on both sides.

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Zonky is a peer-to-peer service that provides online loans between people. The company, which had its CRM system based on the Salesforce platform, was looking for a partner to help manage development by combining its own experience with other Salesforce tools.

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When SaaScend, a globally-known group of B2B growth professionals, wanted to upgrade their current business and marketing processes to be more efficient, they needed an expert in Salesforce implementation and the complexity of process automation for their clients.

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Replacing CMS with Salesforce Marketing Cloud at Equa bank

Equa Bank provides personal and corporate banking services to ca. 450,000 clients. These services include current and savings accounts, multi-currency debit cards, mortgages, fixed-term deposits, consumer credits, insurance and business loans. Currently, Equa Bank has more than 50 business points in the Czech Republic. In 2020, Equa Bank selected Enehano Solutions for a total replacement of its CMS for Salesforce Marketing Cloud. ‍

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Intensive development of digitalization and automation of internal processes at Zonky

The financial and technological service Zonky is operated by Benxy s.r.o., which is backed by the most important Czech investment group PPF. Zonky has already provided loans worth more than CZK 18 billion to individuals and manages a portfolio for ten thousand investors. Zonky's success has been based on a fair approach from the start and the use of the latest technologies, which makes Zonky an attractive customer-oriented company with fast and simple loan processing.

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Since 2018, Enehano specialists have participated in a project for the T-Mobile branch in cooperation with the German development team of Telekom Deutschland GmbH.

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After raising Series A funding, Productboard was ready to take it to the next level. The San Francisco-based company needed to automate and streamline its business and sales processes - including marketing automation - and use client data more efficiently.

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Kiwi is one of the fastest growing technology companies in the world and its mission is to revolutionize tourism. Thanks to the unique Virtual Interlining technology, is able to get travelers from any point A to any point B in the world at the best possible price.

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Flowmon Networks

Flowmon Networks wanted to offer existing and potential clients a consistent and personalized experience across all communication channels by automating all aspects of the customer's journey, from customized emails to contacting a sales representative who has a history of customer interactions and transactions in CRM.

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Derry Heraty

"I believe that partnering with Enehano to execute the project allowed us to do it within ~6 months of the Flowmon acquisition - if we had tried to do it on our own, it would have taken much longer (maybe 12 months). We have not experienced any major issues since two months after the actual integration. Both Flowmon and Kemp users now work as one in the Kemp SFDC system."

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