As of 2018, Enehano’s specialists have participated in a project for a T-Mobile branch in cooperation with a German development team from Telekom Deutschland GmbH. We began with a technological Proof-of-Concept because the real-time solution had to take into account existing Campaign Management and current infrastructure.
Our team worked towards an integrated marketing database for planning, managing, monitoring, and evaluating marketing campaigns across multiple communication channels (so-called customer touch points). This helps nurture customer relationships by providing them with appropriate data, all while making it possible to respond to their needs in real time.
In the context of development, we use the most up-to-date technologies and frameworks from renowned vendors such as Oracle and SAS.
The implementation itself and first pillar contains multiple integrations to various data sources and communication channels, where modern Java frameworks are primarily used.
The second pillar of the project is implementation and development using Oracle technologies, including, among others, the data quality module. This means that, during analysis, not only are the technical requirements defined but also processes that ensure data purity (in accordance with applicable regulations).
The third and final pillar is a solution for processing individual events and management campaigns built on SAS technology.
Our experts’ know-how and industry skill contributed the highest level of:
Technologies utilized and executed:
"With Omnichannel Campaign we manage better relationships with clients and more accurate content of offers."
CSOB is part of CSOB Group & multinational company KBC with over 1 million clients. CSOB management haven’t been satisfied with the performance of their sales department so they decided to significantly improve their sales network & implement Salesforce Service Cloud with help of Enehano.Read Case Study
Kemp, a US-based company dealing with the efficiency and security of on-premise and cloud data centers, has acquired Czech company Flowmon based in Brno to expand its product line in 2021. Both companies used Salesforce CRM and it was decided that Flowmon’s instance will be canceled and all of the data and the process will be merged into Kemp’s. Overall, the goal of the integration was to preserve Kemp’s process mostly unchanged and to transform Flowmon’s business without any negative impact. The project started with analysis, as we needed to thoroughly understand the business process and Salesforce implementation on both sides.Read Case Study
Equa Bank provides personal and corporate banking services to ca. 450,000 clients. These services include current and savings accounts, multi-currency debit cards, mortgages, fixed-term deposits, consumer credits, insurance and business loans. Currently, Equa Bank has more than 50 business points in the Czech Republic. In 2020, Equa Bank selected Enehano Solutions for a total replacement of its CMS for Salesforce Marketing Cloud. Read Case Study