Sales Cloud allows you to have a complete overview of customers and contacts, including the history of interactions and communication or internal discussions. Individual accounts can also be connected to popular social media such as Facebook, Twitter or LinkedIn, which will allow you to always have up-to-date information and records of your customers' activities at hand.
Business opportunity management allows you to focus on those opportunities that are really important. As part of an individual business opportunity, you can effectively store information in one place, incl. communication with the customer, further steps or tasks that need to be carried out or a list of competitors for the given case. Creating a quote and sending it to the customer can be done in the blink of an eye. Opportunity Management also offers easy adaptation to your sales processes.
Sales Cloud allows you to store all relevant information about potential customers (leads), incl. contact history or, for example, which marketing campaign attracted them. Lead Management enables the automation of evaluation and assignment of leads to sales agents, who will ensure that you do not miss any business opportunities.
The Salesforce mobile application enables unlimited access to the Sales Cloud even outside the office, wherever your salespeople are. With a few clicks on your mobile phone, you can access the necessary information or files, approve closed deals, communicate and share content with your team or monitor the performance of the sales team through reports and dashboards.
The Process Builder tool allows you to automate any business process. Whether it is the automatic sending of an email notification when a large business opportunity arises, the assignment of tasks in the individual phases of its life cycle, and many others. Sales Cloud enables the automation and simplification of approval processes, which minimizes bottlenecks in the business process.
With the help of Sales Cloud, all your files can be shared, while you maintain complete control over access rights to individual files. Your team will always have access to the most up-to-date documents such as product information, price lists or sample contracts.
Salesforce Sales Cloud rebuilds a CRM platform designed primarily for sales teams to support their activity for both B2B and B2C. This platform keeps information about potential and current customers, ongoing and closed deals, all in one place. Sales Cloud enables automation of sales and approval processes, easy tracking of opportunities and sales productivity using reporting tools and, among other things, effective communication through integrated communication tools such as Chatter, email or calendar.
Due to the fact that Sales Cloud is a cloud solution, it can easily adapt to any size of business, from small entrepreneurs to multinational companies. Customers especially appreciate its scalability and ability to adapt the entire solution to even the most complex sales processes.
Sales Cloud is built on a robust and flexible security architecture. This solution is used by more than 150,000 companies worldwide, including industries such as banking, healthcare and the public sector, where data security is key. The platform thus enables complete security control over basically anything, from user and client authentication through administrative permissions to access to selected data and their sharing. You can read more about Salesforce security in our article.
Depending on your company's needs, out-of-the-box CRM can be obtained from as little as $25 per user per month. Current prices and a detailed description of these editions can be found on the official Salesforce website. For correct configuration, implementation and adaptation of the solution to your needs, you can use Enehano services.
The implementation of Sales Cloud does not require any additional costs for the purchase of hardware or its installation, in addition, this solution significantly reduces the workload associated with operation for your IT department. As it is a cloud solution that is constantly evolving, you are guaranteed that this core tool of your company will always be in line with the latest market trends.