Salesforce FAQ: a Quick Guide to 5 Common Questions

November 29, 2019
May 22, 2020

Help is on the way! Here are a few frequently asked questions you might have about all things Salesforce:

Q: I’m considering using Salesforce Sale Cloud for my business. Am I too small to use it?

A: The flexibility of the Sales Cloud is one of its greatest strengths. It scales to whatever your business’ size and needs are, so you’ll be covered just the same when you scale as to right now. You can see a full rundown of the Sales Cloud here.

Q: Is Salesforce Lightning more expensive than Classic?

A: Nope! Lightning is simply a better experience for your business. Switching over all of you prior information, data, and customizations is done hassle-free and without additional cost, too.

Q: Do I need to switch over to Lightning, or am I okay staying on Classic?

A: If you are still using Classic, don’t worry — you should not have any major complications. With that in mind, Salesforce has said themselves that their future developments and improvements rest in Lightning. So, you won’t have access to new features and additions without changing over from Classic. You can see a complete guide to what Lightning has to offer here, or feel free to contact Zuzana for package guidance more tailored to your specific business.

Q: Why should I consider a cloud-based CRM?

A: Cloud technology has revolutionized how companies manage their CRM. Protected online spaces now house data and software that can be accessible anywhere, as opposed to only on computers or devices that have had the software manually installed. Ease of accessibility allows for much more productivity and can lower some expenses of setting up hardware or manually updating.

Q: I’ve heard of Pardot, but what exactly does it provide for my company?

A: Pardot excels by offering top-notch transparency into how well your marketing efforts are performing. Easily see the impact of every one of your campaigns alongside the individual effectiveness felt by each customer. This data gives you the power to make well-informed decisions backed by relevant and accurate information. Check out everything Pardot has to offer here.

Any other burning questions? Need a hand implementing Salesforce into your business? Shoot Zuzana a message or visit — We’ve got you covered on all things Salesforce!

Published by Max Sands, Content Creator at Enehano Solutions.

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