Contacting Salesforce Support: Where do I need to go?

July 4, 2019
May 22, 2020

Salesforce Customer Support is a great resource to help connect you with the help you need to get the most out of the service. Here’s every way you need to know to get in touch with Customer Support:

1. Send a support request

By submitting your request online, Salesforce will get you directly in touch with an expert in your submission topic. Contact them and send in your support request here.

2. Call Global Support over the phone

There’s a phone number for Salesforce Support no matter where in the world you are. For folks in the United States, be sure to call 1–866–614–7375, and for the Czech Republic dial 0080080001415.

Calling from somewhere else? Check out the full list of worldwide contact numbers for Salesforce here.

3. Post a question to the community forum

If you have a burning question, there is a good chance another Salesforce customer might have it, too. Hear from actual customers like you and let the community help you out by posting your submission to the community forum here.

4. Contact the experts at Enehano

We have all-encompassing and continuous support plans to help you grow and reach your potential. Each plan provides ongoing analysis, Salesforce update training, IT integrations, and more. Choose from our Silver, Gold, and Platinum plans for whatever is best suited for your needs, providing 40, 80, and 160 hours/month of work and an eight, four, and one hour response times, respectfully.  Send us a message and see how we can be of best use to you.

If you are looking for support in evaluating, understanding, or automating within your current Salesforce environment, get in touch with to Zuzana to hear how Enehano can help you out!

Published by Max Sands, Content Creator at Enehano Solutions.

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