Zonky
"The Enehano team helped us create tailor-made solutions for using the Community Cloud, including integration with Service and Marketing Cloud."
Filip Paseka
CRM SYSTEM LEADER
Improvement and Development of Customer Services at Zonky
Zonky.cz is a Czech peer-to-peer service that provides online loans between individuals. The company, which had its CRM system based on the Salesforce platform, was looking for a partner to help manage development by combining its own experience with other Salesforce tools. Based in Prague, the company needed to leverage its market potential, streamline its CRM system, and fully utilize its value for customers, partners, and employees. The improvement and development of their current services and products in Sales Cloud, the use of additional Marketing Cloud tools, and the implementation of Community Cloud were among the main paths that accelerated Zonky’s rapid growth.
Community, Marketing & Service Cloud
Power of Advertising and Social Studio
30% Faster Opportunity Creation
"The Enehano team helped us create tailor-made solutions for using the Community Cloud, including integration with Service and Marketing Cloud."
Filip Paseka
CRM SYSTEM LEADER
Key benefits of digital transformation
Integration of Advertising and Social Marketing
A perfect solution for the synergy of advertising and social marketing, providing the brand with a strong presence on online platforms.
Efficient Online Contact Management
Creation of a system for jointly managing online contacts using Community Cloud, ensuring effective communication and supporting company growth.
Optimization of Social Media
An analytical and strategic approach to social media (FB, LinkedIn, etc.) through Salesforce Social Studio in Marketing Cloud, centralizing and saving time and effort.
Automated Lead Management
Automation of lead aggregation from Facebook and online ads in Salesforce enables efficient management and better control of financial impact.
Expert Advice and Support
Provision of analysis, expert advice, and support regarding Salesforce tools supports optimal platform utilization.
Tailor-Made Solutions
Implementation of Community, Marketing, and Service Clouds tailored to replace inefficient custom solutions.
Effective Centralization
Successful centralization of management and analysis points saves time and effort in back-office processes.
Reliability and Flexibility
Provision of code coverage, code merging, continuous integration, and automation of solutions, ensuring reliability and flexibility in operations.
Support for Planned Growth
Securing the necessary support for the planned growth of the company, for both new and existing customers, and achieving full market potential utilization.
About Zonky
Zonky is owned by the Czech investment group PPF. Zonky, or Benxy s.r.o., merged with Air Bank a.s. as of December 1, 2021. By early 2020, Zonky had facilitated loans worth over 10 billion CZK and simultaneously manages portfolios for tens of thousands of investors.
Headquarters
Prague
Industry
FinTech
Number of Employees
51
Annual revenue
5,880,000 CZK
Website
Explore more case studies
ČSOB Insurance company
"We replaced the original CRM with the Salesforce solution. Salespeople now have all the information in one place and can provide clients with excellent service.“
Dalibor Machoň
HEAD OF SALES SUPPORT
Česká spořitelna (part of the Erste Group)
"Thanks to the marketing transformation, we have switched to personalized communication with clients and increased the efficiency of our team. The consolidation of five tools into one allows us to respond more quickly to client needs.“
Lukáš Pudil
PERSONALISATION TRIBE LEAD / DIRECTOR
Vekra
"With Enehano, we can fully leverage the capabilities of FSL technologies in Salesforce, integrate them with our existing solutions, and continuously improve processes to achieve maximum efficiency.“
Jiří Červinka
CEO, CFO
Heureka Group
„The unification of CRM systems simplified processes across five markets and sped up data processing. Thanks to Salesforce, we have a centralized view of B2B customers and better understand their needs.“
Jiří Svoboda
Group Head of Ad Tech & CRM
Carvago
„Thanks to Salesforce for managing our key business processes, we have a unified system that supports the expansion of our business and allows for easy addition of new processes.“
Filip Malík
PRODUCT DIRECTOR
Bobcat
„The implementation of Salesforce directly saved us more than 360 hours of work.“
James Brown
PRODUCT SUPPORT DIRECTOR
Consultation with the expert
Discuss your specific needs with our expert and learn more about our approach to projects.
Martin Havelka
Business Unit Leader
