Scale customer service with AI agents that work 24/7 and never get tired

Webinar | Salesforce Revenue Cloud + Productboard | 27. 5.

Scale customer service with AI agents
that work 24/7 and never get tired

Salesforce Presents: Agentforce Service Demo Jam

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Case studies

Generali Česká Pojišťovna

“Implementing Data Cloud and Marketing Cloud Personalization has enabled us to segment our clients more accurately and personalize the experience for visitors to our website.”

Aleš Kýr

Team Manager, DIGITAL SALES & PERFORMANCE MARKETING

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,,Marketing Cloud Engagement has enabled us to significantly increase the number of campaigns and transition from one-off campaigns to targeted communications throughout the customer lifecycle. Automation and integration with Financial Services Cloud have greatly simplified our work."

Libor Stodola

Head of CRM

ČSOB Insurance company [2]

,,With Salesforce, our contact center is faster, more stable, and more transparent. Thanks to pilot users and a gradual rollout, the team adopted it without any issues."

Lucie Brandová

Head of Client Contact Center

Česká spořitelna [2] (part of the Erste Group)

„Salesforce Financial Services Cloud has accelerated the bank’s digitalization and made it easier for bankers to work with client data."

Lukáš Pudil

PERSONALISATION TRIBE LEAD / DIRECTOR

ČSOB Insurance company [2]

,,With Salesforce, our contact center is faster, more stable, and more transparent. Thanks to pilot users and a gradual rollout, the team adopted it without any issues."

Lucie Brandová

Head of Client Contact Center

Generali Česká Pojišťovna

“Implementing Data Cloud and Marketing Cloud Personalization has enabled us to segment our clients more accurately and personalize the experience for visitors to our website.”

Aleš Kýr

Team Manager, DIGITAL SALES & PERFORMANCE MARKETING

Heureka Group

„The unification of CRM systems simplified processes across five markets and sped up data processing. Thanks to Salesforce, we have a centralized view of B2B customers and better understand their needs.“

Jiří Svoboda

Group Head of Ad Tech & CRM

Česká spořitelna (part of the Erste Group)

"Thanks to the marketing transformation, we have switched to personalized communication with clients and increased the efficiency of our team. The consolidation of five tools into one allows us to respond more quickly to client needs.“

Lukáš Pudil

PERSONALISATION TRIBE LEAD / DIRECTOR

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Martijn Potman

Territory manager Netherlands

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