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Automotive
The automotive industry is undergoing a revolution driven by electrification, new business models, and rising customer expectations. Unite your processes with Salesforce Automotive Cloud and enhance the customer experience across the entire value chain
Automotive
What are the reasons clients contact us the most often?
Fragmented customer data
Information is scattered across manufacturers, dealers, and service providers, making efficient management difficult.
Low customer loyalty
Lack of personalization and inefficient processes lead to customer loss.
Complicated vehicle lifecycle tracking
There is a lack of connection between sales, service, and other steps, which reduces process efficiency.
Inability to respond to trends
Manufacturers and dealers face challenges related to electric mobility and new mobility models.
A 25% increase in customer loyalty through a personalized approach
A 20% reduction in deal closure time through better coordination
Boost operational efficiency by 30% with data integration
Carvago
„Thanks to Salesforce for managing our key business processes, we have a unified system that supports the expansion of our business and allows for easy addition of new processes.“
Filip Malík
PRODUCT DIRECTOR
Carvago
„Thanks to Salesforce for managing our key business processes, we have a unified system that supports the expansion of our business and allows for easy addition of new processes.“
Filip Malík
PRODUCT DIRECTOR
Flowmon Networks
"Thanks to the implementation of Pardot with Enehano, we were able to quickly scale and achieve our goals."
Jan Zimovčák
DIGITAL MARKETING SPECIALIST
Automotive
The benefits of digital transformation in automotive
360° view of the customer
It allows you to track the entire lifecycle of both the customer and the vehicle.
Personalized interactions
Offers tailored services and products through data analysis.
Process automation
Simplifies everyday tasks, from configuration to service scheduling.
Integration between manufacturers and dealers
Ensures smooth collaboration across the entire chain.
Analytics for decision-making
Provides accurate information on trends and performance.
Integration of service activities
Effective planning and maintenance increase customer satisfaction.
Preparation for future trends
Automotive Cloud supports business models such as shared mobility and vehicle subscriptions.
Automotive
What might interest you?
How does Salesforce Automotive Cloud improve coordination between manufacturers and dealers?
The platform enables real-time data sharing for efficient order management and customer interactions.
How does Salesforce support the transition to electromobility?
Helps analyze the market and provide support during the transition to electric vehicles.
Can Automotive Cloud be integrated with existing systems?
Yes, open APIs make it easy to integrate with ERP and CRM systems.
How we collaborate
Steps that drive success and ensure the optimization of your processes.
Automotive
Properly set processes are the alpha and omega of further growth
Consultation with the expert
Discuss your specific needs with our expert and learn more about our approach to projects.
Martijn Potman
Territory manager Netherlands
