Scale customer service with AI agents that work 24/7 and never get tired

Webinar |AI-Driven SDLC: How AI is changing software delivery | 4. 11.

Webinar | AI Agents in Manufacturing: A Bicycle Story | 23. 9.

Salesforce Presents: Agentforce Service Demo Jam

security

AI-Driven SDLC: How AI agents change software delivery

A delivery team shows how AI agents cover the full development lifecycle, from requirement analysis to testing and code review. How one set of agents with a shared context handles analysis, architecture, development and review The knowledge base and role-specific skills that let agents work safely with source code and delivery tools Human decision gates for […]

(In)secure Salesforce: 5 things we know we should not do, and do anyway

Most security problems in Salesforce implementations are not exotic platform vulnerabilities. They are bad habits we all know we should avoid, and still fall into from time to time. In this article I go through five specific bad practices from real projects to show why they are a problem and how to do it better. In this […]