> Process > Field Worker Process Digitalization
Keep service planning and execution under control through a fully digitalized process from request receipt to service request closure.
The record model helps accelerate case processing, whether it’s a new service or handling a complaint.
Keep an overview of customers and contacts, including scheduled events and complete interaction history.
The unique dispatcher console provides a comprehensive overview of the service plan.
With contract recording and management, there’s no need to search for contracts extensively. Create a series of preventive services based on them.
Use space for storing and sharing files and maintain a real-time overview of them.
Save technicians time at the intervention site. No need to move service documents back to headquarters.
With the implementation of the solution, always have an overview of technicians‘ current capacities, skills, and route plans.
Track in real-time where a specific technician is, what material was used on the job, and whether everything went smoothly.
Steps that deliver success and ensure the optimization of your processes.
Business Unit Leader
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+420 730 635 095
IČO 05177472
DIČ: CZ05177472
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+420 739 610 635
Prievozská 6/a
+421 908 754 004
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+421 910 995 564