Carvago

„Thanks to Salesforce for managing our key business processes, we have a unified system that supports the expansion of our business and allows for easy addition of new processes.“

Picture of Filip Malík

Filip Malík

PRODUCT DIRECTOR

The complexity of processes is a reason for change, not an obstacle – as demonstrated by Carvago's transformation.

Carvago is a leading online marketplace for buying and selling used cars in Europe. The company introduced a new vehicle sales model that has surpassed the traditional concepts of classic dealerships and used car lots. Carvago allows for the selection and purchase of cars online, simply and quickly, much like consumers shop in other e-commerce sectors.

Business processes change

Maximizing feature utilization

Preparation of cloud infrastructure

„Thanks to the scalability of Salesforce, requests for modifications and new processes are quickly implemented, matching the growth pace of our company."

Picture of Filip Malík

Filip Malík

PRODUCT DIRECTOR

The greatest benefits of digital transformation

40% time savings

Error rate reduction to nearly 0

Comprehensive information, including communication history with the customer

Maximized user experience and the creation of a love brand

3x larger order volume

Managing the complexity and volume of processes associated with vehicle procurement, logistics, service, and handover

Speed of implementation

System flexibility compatible with future expansion – using out-of-the-box solutions with minimal customization

About Carvago

Carvago is a leading online marketplace for buying and selling used cars in Europe. The company introduced a new vehicle sales model that has surpassed the traditional concepts of classic dealerships and used car lots. Car selection and purchase on Carvago are done online, easily and quickly, just like users shop in other e-commerce sectors.

Headquarters

Prague 1

Industry

Technology startup

Number of Employees

35

Annual revenue

6,17 billions USD

Website

www.carvago.com

Explore more case studies

Řízení vztahů s obchodními partnery