> Industries > Automotive
The automotive industry is undergoing a revolution driven by electrification, new business models, and rising customer expectations. Unite your processes with Salesforce Automotive Cloud and enhance the customer experience across the entire value chain.
Information is scattered across manufacturers, dealers, and service providers, making efficient management difficult.
Lack of personalization and inefficient processes lead to customer loss.
There is a lack of connection between sales, service, and other steps, which reduces process efficiency.
Manufacturers and dealers face challenges related to electric mobility and new mobility models.
It allows you to track the entire lifecycle of both the customer and the vehicle.
Offers tailored services and products through data analysis.
Simplifies everyday tasks, from configuration to service scheduling.
Ensures smooth collaboration across the entire chain.
Provides accurate information on trends and performance.
Effective planning and maintenance increase customer satisfaction.
Automotive Cloud supports business models such as shared mobility and vehicle subscriptions.
The platform enables real-time data sharing for efficient order management and customer interactions.
Helps analyze the market and provide support during the transition to electric vehicles.
Yes, open APIs make it easy to integrate with ERP and CRM systems.
Steps that drive success and ensure the optimization of your processes.
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