T-Systems

Case Study
Extensive-platform-knowledge
Providing expert developers
Problem identification
It leads to the cessation of new technical problems from the development side
Project clarity execution
By translating ideas into tangible results

Challenge

WE FACED TOGETHER

Implement T-Systems business processes into Salesforce Sales Cloud across leads, opportunities, contracts, and quotes. Focus on SAP, Middleware, Security Proxy, and core sales-related functionality. Optimize Salesforce use by analyzing and delivering best practice usage and quality, alongside T-Systems' senior team members. Participate in ongoing calls and regular project communication as fully incorporated members of the SCRUM process and team, providing valuable input in refinement and sprint planning meetings.


Business Outcome

CASE IN DETIALS
Experience and quality

As it is with SCRUM, T-Systems’ delivery team was in charge of choosing the right way to proceed according to their overall direction. Enehano has benefitted their team directly by serving up an extensive knowledge of the platform core from the developer’s POV.

Clarity

We’ve been specifically recognized and commended for identifying problems before they become an issue. Our team frequently aids the business analysts in translating their thoughts to concrete terms in Salesforce context, combining valuable creativity and meticulousness. Often, this is done before the proposed ideas reach the refinement stage — which involves the entire team — saving time and resources.

František Trachta
Business Intelligence Services Manager

"With Omnichannel Campaign we manage better relationships with clients and more accurate content of offers."

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